Shooting Star Amusements Ltd. (“Shooting Star”, “we”, “us”, or “our”) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA), as well as Canada’s Anti-Spam Legislation (CASL).

By purchasing tickets, using our website, or attending our events, you agree to the practices described in this Privacy Policy.

1. Who We Are

Shooting Star Amusements Ltd. is a Canadian, family-owned and operated mobile midway company based in British Columbia. We operate carnival rides, midway games, and entertainment events across British Columbia and other parts of Canada.

32470 Haida Dr, Abbotsford, British Columbia, V2T 5A6, Canada

Phone: (604) 839-6838 | Email: justin@shootingstar.ca | Website: www.shootingstar.ca

2. Information We Collect

2.1 Information You Provide Directly

When you purchase tickets or contact us, we may collect:

• Full name
• Email address
• Phone number (if provided)
• Payment information (processed securely by our payment provider – we do not store card details)
• Event and ticket booking details
• Marketing consent preferences

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical and behavioural information through cookies and tracking technologies, including:

• IP address and approximate location
• Browser type and device information
• Pages visited, time spent on pages, and click behaviour
• Referring website or advertisement
• Advertising interaction data (if you clicked an ad to reach our site)

This information is collected through the third-party tools described in Section 4 below.

3. How We Use Your Information

3.1 Transactional Use (No Consent Required Under CASL)

We use your information to fulfill your ticket purchase, including:

• Sending booking confirmations and e-tickets
• Sending event reminders for events you have booked
• Processing refunds or handling booking changes
• Responding to your customer service enquiries

These communications are sent on the basis of your existing customer relationship and do not require separate marketing consent under CASL.

3.2 Marketing Communications (Consent Required)

With your express consent, or on the basis of implied consent arising from a recent purchase (within the past two years), we may send you:

• Announcements about upcoming events in your area
• Promotions, special offers, and contest notifications
• News and updates about Shooting Star Amusements

You may withdraw consent at any time by clicking the unsubscribe link in any marketing email. We will honour all requests within 10 business days, as required by CASL.

3.3 Website Analytics and Advertising

We use information collected automatically to understand how visitors use our website, measure the effectiveness of our advertising, and improve our services. See Section 4 for details on the specific tools we use.

4. Third-Party Service Providers and Tracking Tools

We work with the following third-party providers. Each processes your data under their own privacy policies and, where applicable, under a Data Processing Agreement with us.

4.1 Email Delivery – Brevo (Sendinblue SAS)

We use Brevo to send transactional ticket confirmation emails and marketing communications. Brevo processes your name, email address, and email engagement data (opens, clicks) on EU-based server infrastructure (France/Germany/Belgium).

Brevo is GDPR-compliant and operates under a Data Processing Agreement with Shooting Star Amusements. Privacy policy: brevo.com/legal/privacypolicy

Data location: European Union. Comparable to Canadian PIPEDA protection standards.

4.2 Website Analytics – Google Analytics and Google Tag Manager

We use Google Analytics (operated by Google LLC, USA) to collect anonymized data about how visitors interact with our website, including pages visited, session duration, traffic sources, and device types. Google Tag Manager is used to deploy and manage all tracking scripts on our website without modifying the underlying code.

Google Analytics uses cookies to collect this data. Information may be transferred to and stored on Google servers in the United States.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout. Privacy policy: policies.google.com/privacy

Data location: United States. Google LLC participates in the EU-U.S. Data Privacy Framework.

4.3 Facebook Pixel and Advertising – Meta Platforms

Our website uses the Facebook Pixel (operated by Meta Platforms Inc., USA), a piece of tracking code that allows us to:

• Measure the effectiveness of our Facebook and Instagram advertising campaigns
• Build Custom Audiences to show relevant ads to people who have visited our website
• Track conversions from our social media advertising

The Facebook Pixel collects information about your actions on our website (such as pages visited or tickets purchased) and associates this with your Facebook profile if you are logged in. This data is transmitted to Meta servers in the United States.

You can manage your Facebook advertising preferences at facebook.com/settings/ads. Privacy policy: facebook.com/privacy/policy

Data location: United States. Meta participates in the EU-U.S. Data Privacy Framework.

4.4 WooCommerce / Payment Processing

Ticket purchases are processed through WooCommerce (operated by Automattic Inc.) and our payment gateway provider. We do not store your credit card or banking details on our systems. Transaction records are retained for legal and tax compliance purposes.

4.5 Website Hosting – HostGator

Our website is hosted by HostGator (Endurance International Group, USA) on servers located in the United States. Standard web server logs including IP addresses and page requests are stored on these servers for up to 30 days for security and diagnostic purposes.

5. Cookies

Our website uses cookies – small text files stored on your device – to enable core website functionality, remember your preferences, analyze website traffic, and deliver relevant advertising.

The following types of cookies are used on our website:

• Essential cookies: Required for the website and ticket purchasing system to function correctly
• Analytics cookies: Google Analytics cookies that collect anonymized usage data (e.g., _ga, _gid, _gat)
• Advertising cookies: Facebook Pixel cookies that track advertising campaign performance (e.g., _fbp, _fbc)
• Preference cookies: Cookies that remember your settings and choices

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect your ability to purchase tickets or use some website features. You can also opt out of interest-based advertising through the Digital Advertising Alliance of Canada at youradchoices.ca.

6. Cross-Border Data Transfers

Your personal information may be transferred to and processed outside Canada, including in:

• The European Union – by Brevo for email delivery (GDPR-equivalent protection)
• The United States – by Google (Analytics/Tag Manager), Meta (Facebook Pixel), HostGator (web hosting), and Automattic (WooCommerce)

When transferring data internationally, we rely on contractual safeguards including Data Processing Agreements and participation in recognized data transfer frameworks. By using our website and services, you acknowledge that your information may be processed outside Canada as described above.

Under PIPEDA, you have the right to request information about our cross-border transfer practices by contacting us at the details in Section 9.

7. How Long We Keep Your Information

• Booking and transaction records: 7 years (tax and legal compliance)
• Marketing contact lists: Until you unsubscribe or consent expires (2 years from last transaction for implied consent)
• Google Analytics data: Up to 26 months (per Google’s default retention settings)
• Facebook Pixel data: Governed by Meta’s data retention policies
• Website server logs: Up to 30 days

When personal information is no longer required, we securely delete or anonymize it.

8. Your Privacy Rights

Under PIPEDA, PIPA, and applicable Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Withdraw consent to marketing communications at any time
• Request deletion of your personal information, subject to legal retention requirements
• Opt out of interest-based advertising and analytics tracking
• File a complaint with the Office of the Privacy Commissioner of Canada at opc.gc.ca
• File a complaint with the Office of the Information and Privacy Commissioner for BC at oipc.bc.ca

To exercise any of these rights, please contact us using the details in Section 9. We will respond within 30 days.

9. Contact Us

Privacy Officer: Shooting Star Amusements Ltd.

32470 Haida Dr, Abbotsford, British Columbia, V2T 5A6, Canada

Phone: (604) 839-6838

Email: justin@shootingstar.ca

Website: www.shootingstar.ca

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we make material changes we will update the effective date at the top of this document and, where appropriate, notify you by email. We encourage you to review this policy periodically.